Welcome to our Our Services page, where we offer a range of personalised services to support you during difficult times.
Complaints, Investigation and getting you answers
Our person centered service provides a safe and understanding space for you to express you concerns and will assist you in navigating the completies relating to an individuals death. Our experienced team offer personalised guidance tailored to your unique needs.
Our service is dedicated to providing you with professionalism in helping you navigate the bureaucracy and emotionally challenging issues of loss with compassion.
- You may need unanswered questions answereing relating to a death
- You may have a complaint relating to a death or care during the end of lif or after care, or the release of a body.
- Our Person Centered approach is about you and your needs
- Our experienced and knowlagable team, some of the best in the country
- We tailor to your individual needs, no one size fits all!
- We want so see you get answers, these may not always be what you hope for but we will get the best outcome possible and where needed look that those involved learn lessons.
- There will be some ( a minority of cases) we will recommend you take additional legal action, we can help you with this.
Bereavement Liason Service
Let us help you with the intricate process of getting the right infomation from the right people to give you the answers you need. We strive to create a meaningful and personalised response to your conserns relating the the death for your loved one.
With our liason service assistance, you can trust us to handle the details of your case sensitivity and attention to detail and to follow your wishes, ensuring a meaningful investigation and outcome.
You should never be left without answers, you should never have to continually chase or be fobbed off, greif is hard enough, without the burden of unanswered questions.
- Expert assistance, our team are highly trained and very knowlagable of how systems work
- We carry out meaningful investigations, mediation and reporting
- Liason with parties (including but not limited to) Coroners,Police, Pathologists, Housing, Councils,Medical Examiners,Hospitals, Prisons, Ambulance Service, Morturies and other organsiations
- In some cases we will advise you to take addition action and introduce you you to reputable partners.
Lessons learned
Navigating the complexities of unanswered questions, complaints or poor care and be overwhelming. Our team offers practical, knowlagable and guidance to help you through the process with care and compassion, however we believe that getting answers is just not enough in some cases, there has to be a commitment for parties to improve, learn lessons, implement training and education and embed better practices organisationally.
Trust us to handle the complexities with care and understanding.
- We will make recommendations on training and development
- We will make recommendations on improving services, change in proceedures and embedding practice
- We provide can provide bespoke training and work with partners who can also provide specalist training
“I am truly grateful for the support and guidance I received from Bereavement Liaison Service. They helped me navigate the difficult process of estate settlement with care and understanding.”
[John Doe]